About the company

TBC Bank Group PLC established Space International with the strategic aim of facilitating the group's global expansion efforts. In 2018, the team successfully introduced the pioneering neobank, Space, in Georgia. Building upon this success, subsequent efforts were directed towards the creation and launch of the fully digital bank in Uzbekistan, TBC UZ, in 2020. In a significant move towards enhancing its foothold in the Uzbek market, the group acquired Payme, a prominent local payments provider and esteemed brand among the Uzbek populace, in 2023.

Presently, a dedicated team of 1,700 professionals representing 17 nationalities collaborates to advance TBC's international presence. Space International spearheads the provision of cutting-edge technologies and top-tier professional services, while the local teams at Payme and TBC Uzbekistan drive sustained growth and operational excellence.

We are looking for a Business Analyst at Space International

Your Duties and Responsibilities

  • Develop SQL scripts for ad hoc reporting and system functionality testing to ensure smooth operations.
  • Create new dialing campaigns and enhance existing ones for optimal performance.
  • Optimize workflow for dialing queues to maximize efficiency.
  • Improve integration processes for seamless operations.
  • Maintain proper documentation to ensure clarity and reference.
  • Investigate bugs and incidents, coordinating with vendors and IT teams for resolutions.
  • Analyze dialing campaign performance and suggest improvements.
  • Controlling of dial queue performance and management of available communication lines
  • Stay updated with software programs used in the Collection workflow.

Main Requirements

  • Bachelor's degree in mathematics, statistics, economics, finance, or IT (preferred).
  • Proficiency in SQL (upper-junior level) and in Excel (Intermediate).
  • Ability to quickly learn, adapt, and analyze software configuration.
  • Experience in creating business flow/technical documentation.
  • Familiarity with BPMN notation is an advantage.
  • Prior experience in data/business analysis is preferred.
  • Telecom industry experience is a significant advantage.

Key Skills

  • Strong learning ability and analytical thinking.
  • Ability to handle stress and maintain efficiency.
  • Determination to see tasks through to completion.
  • Excellent time management and responsibility.
  • Fluent in Russian; English proficiency is desirable.
  • Ready to take on this dynamic role? Join our team and make a difference!

What We Offer:

  • Full support and career-development resources to maximize your potential along our career journey.
    • Market competitive total compensation package.
    • 100% company-paid for every employee’s medical insurance.
    • Benefits and incentives to stay healthy and fit.
    • English language classes.
    • Possibility to be involved in an international project.
    • Hybrid working model, ensuring a good work-life balance.
    • Junk Fridays, fruit days, terrace BBQs, and many more.

    Thank you for your interest in opportunities at JSC 'Space International.' Your privacy is a priority. We process data in compliance with the Law of Georgia 'On Personal Data Protection.' Your information is confidential and used solely for assessing suitability, with a maximum 3-year retention period. We securely store your data using BreezyHR (Canada). You are authorized to request data deletion or modification, or provision of information regarding data processing. If you have any such requests or have any questions regarding data processing, please feel free to contact us ProfileModificationRequests@ space.ge. Our commitment extends to equal treatment, ensuring a fair and unbiased selection process. Thank you for considering opportunities with us.