TBC Bank Group PLC established Space International with the strategic aim of facilitating the group's global expansion efforts. In 2018, the team successfully introduced the pioneering neobank, Space, in Georgia. Building upon this success, subsequent efforts were directed towards the creation and launch of the fully digital bank in Uzbekistan, TBC UZ, in 2020. In a significant move towards enhancing its foothold in the Uzbek market, the group acquired Payme, a prominent local payments provider and esteemed brand among the Uzbek populace, in 2023.
Presently, a dedicated team of 1,700 professionals representing 17 nationalities collaborates to advance TBC's international presence. Space International spearheads the provision of cutting-edge technologies and top-tier professional services, while the local teams at Payme and TBC Uzbekistan drive sustained growth and operational excellence.
We are seeking an experienced and dynamic Office and Workplace Experience Lead
to oversee and manage our back office operations. The ideal candidate will be responsible for ensuring the smooth and efficient functioning of all administrative processes, supporting various departments, and driving continuous improvement initiatives.
Key Responsibilities:
- Lead and supervise the back office team, providing guidance.
- Oversee daily administrative operations, including data entry, record keeping, and document management.
- Ensure compliance with company policies and procedures.
- Collaborate with other departments to streamline processes and improve efficiency.
- Develop and implement strategies to enhance back office productivity and service quality.
- Monitor and analyze operational metrics to identify areas for improvement.
- Handle escalated issues and provide timely resolutions.
- Maintain confidentiality and security of sensitive information.
Requirements:
- Bachelor's degree in Business Administration, Management, Legal or other related field.
- Proven experience in a back office or administrative lead role.
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Proficient in Microsoft Office Suite and other relevant software.
- Exceptional communication and interpersonal skills.
- Attention to detail and a proactive approach to problem-solving.
- Knowledge in legal and financial fields will be a plus.
What We Offer:
- Full support and career-development resources to maximize your potential along our career journey
- Market competitive total compensation package
- 100% company-paid for every employee’s medical insurance
- Benefits and incentives to stay healthy and fit
- English language classes
- Possibility to be involved in an international project
- Hybrid working model, ensuring a good work-life balance
- Junk Fridays, fruit days, and terrace BBQs
Thank you for your interest in opportunities at JSC "Space International." Your privacy is a priority. We process data in compliance with the Law of Georgia "On Personal Data Protection." Your information is confidential and used solely for assessing suitability, with a maximum 3-year retention period. We securely store your data using BreezyHR (Canada). You are authorized to request data deletion or modification, or provision of information regarding data processing. If you have any such requests or have any questions regarding data processing, please feel free to contact us ProfileModificationRequests@ space.ge. Our commitment extends to equal treatment, ensuring a fair and unbiased selection process. Thank you for considering opportunities with us.