Duties and Responsibilities:
- Daily monitoring of collection reports and metrics.
- Conducting in-depth collection analysis and drawing actionable conclusions.
- Identifying trends in collection performance and detecting errors in reports.
- Developing new collection reports, enhancing existing ones, and delivering them to the Reporting Team.
- Acquiring proficiency in software programs used in the collection workflow, particularly from a reporting perspective.
- Performing A/B tests to determine the most effective collection strategies.
- Implementing changes to debt collection strategies.
- Analyzing the effectiveness of collection tools and methods.
Main Requirements:
- Higher education in IT, Mathematics/Statistics, Economics, or Finance.
- Proficiency in SQL (intermediate level).
- Advanced skills in Microsoft Excel (upper-intermediate level).
- Prior experience as a Data Analyst in Fintech, Banking, or Telecom sectors is a plus.
Skills:
- Strong analytical thinking.
- Ability to complete tasks efficiently and effectively.
- High aptitude for learning.
- Responsibility and reliability.
- Stress resilience.